Reserved tours can be cancelled at time. However, refunds are provided based on the following criteria:
1) Full refunds are given for cancellations made no less than two weeks before the scheduled tour.
2) There is $50 fee for cancellations made eight days or more before the scheduled tour.
3) A refund of 75 percent of the total estimated charges will be given for cancellations made no less than 5 days before the scheduled tour.
4) A refund of 50 percent of the total estimated charges will be given for cancellations made no less than 2 days (48 hours) before the scheduled tour.
5) A refund of 25 percent of the total estimated charges will be given for cancellations made less than 48 hours before the scheduled tour.
If travel plans change, tours can be rescheduled if MTMTE is notified of such changes at least two weeks in advance of the scheduled tour date. In case of emergencies (e.g., unforeseen severe weather, family emergencies, acts of nature, etc.) requests can be made to grant refunds in full or to adjust the percentage of the refund amount if official documentation is presented to support the request. MTMTE Tours reserves the right to approve or deny such requests.